At Leigh PV Ltd, we are committed to protecting your privacy and handling your personal information with care. This policy outlines how we collect, use, and store your data when you visit our website, contact us, or use our services.
1. What Information We Collect
We may collect the following personal data:
- Name, address, phone number, and email address
- Property details and service requirements (e.g. for installations or repairs)
- Information submitted through our website forms
- Technical data such as IP address, browser type, and device usage (via cookies)
2. How We Use Your Information
We use your information to:
- Provide quotes, carry out installations, and deliver customer service
- Respond to enquiries or service requests
- Improve our website and services
- Comply with legal and regulatory obligations
We only collect information that is necessary for the delivery of our services and do not sell your data to third parties.
3. Sharing Your Data
We may share your information with:
- Trusted engineers or subcontractors who assist in service delivery
- Product manufacturers or suppliers (for warranties or support)
- Legal or regulatory bodies if required by law
All third parties are required to keep your information secure and use it only for the agreed purposes.
4. Data Storage & Security
We take appropriate technical and organisational steps to protect your data from loss, misuse, or unauthorised access. Your information is stored securely and only retained for as long as necessary.
5. Your Rights
Under data protection laws, you have the right to:
- Access a copy of the personal data we hold about you
- Request corrections to inaccurate or incomplete data
- Ask us to delete or restrict processing of your information (in certain circumstances)
- Withdraw your consent at any time (where applicable)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us using the details below.
6. Cookies
Our website uses cookies to improve user experience and collect anonymous usage data. You can control cookie settings through your browser.
For more details, see our Cookie Policy.
7. Contact Us
If you have any questions about this privacy policy or how your data is handled, please contact:
Leigh PV Ltd
Email: info@leighpv.co.uk